Help & FAQ

Questions, answered

Everything about building, exporting, pricing, mock interviews, and privacy. Can't find what you need? Contact us and we'll help.

How it works

Click any step to watch a short demo

One place for the whole job hunt: build and tailor your resume, add a matching cover letter, keep a lasting career profile, and practice the interview.

Pricing & accounts

Is Resume Studio free?+

Honestly? Nothing in life is truly free, but Resume Studio is definitely fair. You can freely build and preview your resume, including trying every template and seeing the exact document you will download. You only pay when you export it. We are against forcing people into an 'impossible to cancel' subscription, so there is no recurring fee: no tricks, no traps, no surprise charges.

How does resume pricing work?+

In Studio, you can keep as many resumes as you like, saved as drafts. Fill in your details or import them from an existing resume, then improve the content with AI writing help or tailor it to a specific job description. Switch between every template with a single click until you find the best fit.

Only exporting the final PDF uses your balance, which you can buy as a single resume or in packs (they never expire), depending on how many roles you plan to apply for. Mock interviews are priced separately; see the mock interview questions below. See the pricing section on the home page for current prices.

Is there a subscription?+

No. There is no recurring fee and nothing to cancel. You buy resumes once and use them whenever you like.

Do I need an account to start?+

No. You can build and preview a resume straight away without signing up. You sign in (with Google, or a magic link sent to your email, no password) when you want to save your work across devices and export.

Building & exporting

What is the resume score?+

A free quality check of your resume, scored out of 100 with specific, ranked fixes. Import an existing resume PDF and it is scored automatically, no account needed; or score a resume you are building from the editor once every section is complete. The score updates as you improve your content, and checking it never uses your balance.

Is the live preview really what I get?+

Yes. The preview and the exported PDF are produced from the same renderer, so what you see on screen is what exports, down to the spacing and fonts. There is no separate export format to drift from the preview.

What file format do I get?+

A PDF with real, selectable vector text (not a flattened image). It is the single export format, tuned to print correctly on both A4 and Letter.

Are the templates ATS-friendly?+

Many are. Templates marked ATS use a clean, single-column, header-first layout with selectable text that applicant tracking systems can parse. Every export is selectable vector text rather than an image.

Can I switch templates without re-typing everything?+

Yes. Your details are stored separately from the design, so you can switch template or color scheme at any time and your content carries over.

Can I edit my resume after I export it?+

Yes. After your first paid export you get a free window (30 days) to edit and re-export that resume as many times as you need. After the window closes you can still re-download the exported version for free; editing it further starts a new version.

Can I add a profile photo?+

Yes, on the templates designed for one. Photo templates show a placeholder you can replace with your own image; it is cropped to fit and reused across every photo template.

Cover letters

Can I write a cover letter?+

Yes. Every resume has a matching cover letter you can build alongside it. Write it yourself, or generate one AI draft grounded in your resume (and the job you are targeting, if you tailored the resume), then edit it however you like.

Does the cover letter match my resume?+

Yes. The letter takes its fonts and accent color from your resume's template, laid out as a clean single-column letter, so your resume and cover letter read as one set.

Is the cover letter free?+

Writing it is free, and the finished PDF is included with your resume export at no extra cost. Once you export the resume, you download the matching cover letter for free. There is no separate charge and no separate balance for it.

Can AI write it for me?+

You get one AI draft per resume, grounded only in your own experience and the target job. It never invents experience, and after the draft the letter is yours to edit by hand. You can also skip the AI and write the whole thing yourself.

Can I edit the cover letter after exporting?+

Yes, during the same 30-day window as the resume: edit and re-download it as often as you need. After the window closes the letter freezes along with the resume, and you can still re-download the finished version for free.

Career profile

What is the Career profile?+

A durable profile that outlives any single resume. You keep your work history, education, and skills in one place, and log your achievements as they happen, so you are not starting from a blank page every time you apply. When a role comes up, you turn it into a tailored resume in one click, or practice an interview grounded in the wins you logged.

Is the Career profile free?+

Yes. Building and keeping your Career profile is free, and so is logging achievements and creating draft resumes from it. As with everything else, you only pay when you export a finished resume PDF.

Do I need an account to use it?+

No. You can start a Career profile straight away, the same as the editor. Signing in (with Google or a magic link, no password) keeps it safe and reachable from any device, and we nudge you to sign in once you have added something worth keeping.

How does the Career profile feed my resumes and interviews?+

Your Career profile is the source you draw from, never a copy that gets overwritten. Create a draft resume pre-filled from it, then tailor that draft to one job. Or practice a mock interview (or a role-play like a salary negotiation) grounded in your real history and the wins you logged. Nothing you tailor for one job ever changes the durable profile underneath.

Is my Career data private?+

Yes, exactly like your resumes. It is stored securely in Sydney, Australia, never sold or used for advertising, and you can export or delete it at any time from your account.

AI help

What can the AI features do?+

Three optional things: import an existing resume PDF to pre-fill the editor; help you draft or improve your summary and experience bullet points; and tailor your resume to a specific job description. They are all suggestions you review and accept, nothing is applied automatically. AI features are disabled on an exported resume, but it stays editable manually.

Can I tailor my resume to a specific job?+

Yes. Paste a job description and the AI compares it against your resume, then suggests the keywords you are missing, rewrites of your existing bullet points in the role's language, and a tailored professional summary. It only uses what is already on your resume and never invents experience, and you accept each suggestion. You can tailor each resume once.

Do I have to use AI?+

No. The AI features are entirely optional. You can write everything yourself; the AI is there only if you want a starting point or a sharper rewrite. The AI features require you to be signed in.

Mock interviews

What is a mock interview?+

A private practice run of a real behavioral interview. An AI interviewer asks realistic questions one at a time and follows up on the thin answers, just like a real panel. You can add a job description or target role to tailor them to a specific opening. At the end you get an honest, rubric-based report: what landed, what was thin, a stronger version of each answer, and an overall read on how ready you are.

Can I try a mock interview without an account?+

Yes. The demo interview is one behavioral question with the same honest, rubric-based feedback as the full version, and it needs no account and no card. Upload or paste a resume (or set a target role) and the question is tailored to you. Signing in unlocks the full interview: your saved resumes, a job description, interviewer styles, applied-knowledge mode, and longer sessions.

Do I need a resume to practice?+

No, a resume is not required, but it is strongly recommended. The interview is grounded in your experience, so using a resume lets the questions and feedback draw on your actual background (and lets us flag strong achievements you forgot to mention). The easiest way is to pick a resume you built or imported here; you can also paste one in when you start, or practice without one. You do need to be signed in for the full interview; the one-question demo works without an account.

How do the answers work?+

You type your answers at your own pace. There is no timer and no time limit to finish, so you can think it through, step away, and come back. Your progress is saved as you go, so you can leave partway through and pick up where you left off.

How does mock interview pricing work?+

Your first practice run is free. After that you buy mock interviews in packs that work out cheaper per interview. There is no subscription and your interviews never expire. Every resume export you buy also includes a mock interview, so a resume purchase gets you started on the practice side too.

Do mock interviews use my resume balance?+

No. Mock interviews have their own separate balance, purchased and spent independently.

Privacy & refunds

Is my data private?+

Yes. Your resumes and account are stored securely, and we never sell your data or use it for advertising. You stay in control: you can export or delete your data at any time from your account. When you use an AI feature, only the content needed for that result is sent to our AI provider (Anthropic) to produce it, and it is never used to train their models. Your data is hosted in Sydney, Australia.

Can I get a refund?+

Unused resumes can be refunded within 14 days of purchase. If an export fails for a technical reason, it is automatically returned to your balance, so you are never charged for a broken export. See the Refund Policy for the details.

Which currencies do you support?+

Prices can be shown and paid in USD or AUD.

Related

Ready when you are

Freely build and preview your resume. Pay only when it's ready.

Try every template, see the exact PDF as you type, and export when you're happy.